Privacy Policy - Wiser Lab AI

1. Information We Collect

We collect information you provide directly to us (such as email addresses during registration), automatically collected data (like IP addresses, browser types, and API usage telemetry), and data from third-party services (like payment processing information from Stripe).

2. How We Use Your Information

We use the information we collect to provision and maintain your account, process payments, deliver AI API routing services, monitor for abuse and fraud, and communicate with you about your account status.

3. Parties to Whom Information is Disclosed

We do not sell your personal data. We disclose your information only to trusted third-party service providers necessary to operate our platform, such as payment gateways (e.g., Stripe) and upstream AI model providers (e.g., OpenAI, Anthropic) as required to fulfill your API requests.

4. Methods of Disclosure

Data is shared with upstream providers exclusively through secure, encrypted API requests (HTTPS/TLS). Information shared with payment processors is handled directly via their secure iframe integrations.

5. Security Practices

We implement industry-standard security measures to safeguard your information. This includes storing passwords using strong cryptographic hashing, enforcing HTTPS-only traffic, utilizing isolated backend API key routing, and utilizing distributed locks to prevent rate limit abuse.

6. Your Data Rights

Depending on your region, you may have the right to request access, modification, or deletion of your personal data. To exercise these rights, please contact our support team.

If you have any questions about this Privacy Policy, please contact us at help@wiserlab.ai.